I’m missing a puzzle piece, now what?

Are you enjoying putting your puzzle together and you find out that a piece is missing? Super frustrating, of course. But not to worry, we have some handy tips here that will hopefully help you find the missing piece again. First, start by looking carefully on the ground around where you put the puzzle. Sometimes the piece may have gone there unnoticed, especially if the puzzle has been moved. Is it possible that your cat ran off with it? In that case, the piece could really be anywhere in the house, making it a true Sherlock Holmes mission.

If you are absolutely sure that the piece is not in the house, you can always contact us and send us a picture of the complete puzzle, showing the missing piece clearly. That way, we can make a request on your behalf to the manufacturer to request the missing piece. We understand that you are eager to puzzle on quickly, but keep in mind that the process may take several weeks. This is because many of our manufacturers are located abroad.